[ 00 ] Server Management

Your server, our problem.

A flat-fee management service for Windows servers, wherever they live. 16+ years of running Windows in production, on call for you 24/7.

[ 01 ] What's included

One fee. Every common thing covered.

No per-ticket charges. No "out of scope" surprises for the routine stuff. The price you see is the price you pay each month.

Patch Management

Monthly Windows updates tested and rolled out with a clear maintenance window. No Tuesday-morning surprises.

Security Hardening

CIS-aligned baselines, account auditing, Defender tuning, brute-force lockouts and firewall review.

24/7 Incident Response

Real engineers on call. Average ack time under 10 minutes; most P1s resolved before the first coffee.

Performance Tuning

Continuous health checks: disk I/O, memory pressure, IIS pool sanity, SQL wait stats. Findings reported in plain English.

Backup Verification

We verify your existing backup jobs run cleanly, and run periodic restore tests so you actually have a DR plan.

Anywhere in the world

Your server doesn't need to live with us. Colo, AWS, Azure, your own DC. If it runs Windows, we can manage it.

[ 02 ] How it works

From hand-off to healthy in 48 hours.

We start with a baseline audit, then take over routine ops. You keep root, you keep control, you keep the relationship with your hosting provider. We just become the team that keeps the lights on.

Start managing →

[ 03 ] FAQ

Questions, answered.

The short version of the things we get asked most often. Need something not covered here? Drop us a line.

How does the 7 day unconditional money back guarantee work?

As simply and transparently as possible. If you decide to cancel during the first 7 days of your subscription then you will get a full refund, no questions asked. Note that this applies to our Managed Windows VPS plans, not our separate Server Management service.

Do you keep backups? Is my data protected?

We include daily backups at no extra charge for all of our Managed Windows VPS plans. Unlike most providers’ “all or nothing” disaster recovery, our backups let you request a restore for just your server, anytime, for any reason - a failed install, a human error, or a configuration mistake - and get it back to 100% working condition.

Can I have another version of Windows Server?

We install the latest version of Windows Server. For an older version, just let us know in advance and we can make it happen.

How long will it take to activate my order?

Your server will be provisioned as soon as your order and account are verified. To prevent fraud and ensure security, our automated system occasionally holds orders for manual verification. Final delivery depends on the completion of our Server Management workflow. Once you provide the required input, our team will handle the setup. Depending on the complexity of your request, this process typically takes between one day and one week.

Can I upgrade or downgrade my Managed Windows VPS plan?

You can upgrade your services anytime. Downgrading is currently not supported, as shrinking the hard disk is not possible without risking data loss.

What forms of payment do you accept?

We accept all major credit and debit cards through Stripe, our secure payment processor. You don’t need any additional account, just your card.

Will I have RDP access?

Yes, you’ll have RDP (Remote Desktop) access to your server with full administrative rights. You can change existing software and Windows settings and install anything you need (as long as it complies with our TOS).

Can I purchase additional IPs?

Yes, but only with proper technical justification that cannot be resolved another way. Note that SEO reasons are not considered proper justification.

Not sure if this is the right fit?

Tell us about your environment. Number of servers, what runs on them, what's hurting today. And we'll give you an honest answer about whether we can help.

Get in touch →